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<html>
<HEAD>
<TITLE>Assignment 3B</TITLE>
</HEAD>
<body bgcolor="sky blue">
<center>
<H1>
<FONT FACE=”Arial” COLOR=Red>
COMPANY POLICIES
</center>
</font>
<OL TYPE="I">
<H2>
<FONT FACE=”Arial” COLOR=Red>
<li> Hours of Operation
</h2>
</font>
<OL TYPE="a">
<LI>Business hourse are from 9:00 am to 5:00 pm.
</br></br>
<LI>Employees must be at work and at their dest at 9:00 am. If possible, blame your lateness on a less experiences co-worker.
</br></br>
<LI>Lunch breaks will be taken at at any time of the day for as long as needed
</br></br></br>
</OL>
</body>
<P>
<H2>
<FONT FACE=”Arial” COLOR=Red>
<li>Customer relations
</h2>
</font>
<OL TYPE="a">
<LI>The customer is always wrong. Argue until the customer gives up and goes away.
</br></br>
<LI>If the customer threatens leagal action, reemind them that we have better lawyers.
</br></br>
<LI>Lost or mixed up order should always be blamed on the customer, using one of the following popular phrases:
<UL Type="circle">
</br>
<i>
<li>"You obviously don't know what you are talking about."
<li>"You must have picked it up, but cant remember."
<li>"Count your blessings. Worse things could have happened."
</i>
</UL>
</br>
<LI>Try to have customers call you while you are scheduled to be on your lunch break.
</br></ol>
<body>
<H3 align=right>
<font color=red>
111 Wilson Street </br>
Ancaster, ON </br>
X5V A7H
</font>
</body>
</html>